

DONOR INSTRUCTIONS
DONOR INSTRUCTIONS
ONLINE GIVING
By having an online account, you can complete future gifts in fewer steps, view your giving history, manage your payment methods, and set-up recurring gifts.
Creating an account is optional and not required to give by debit or credit card.
To create an account, follow these steps
Click ‘Sign Up’ at the top right of the giving form.
You have the option to sign up and log in using your mobile phone for verification, an emailed link, or by entering your email address and a password in the grey boxes and clicking Get Started.
Follow the instructions from there, which will include entering your name, creating a 4-digit PIN, and entering your mobile phone number or email.
You will then be in your account where you can do any of the following:
Enter a one-time gift
Set-up and edit recurring gifts
Enter/edit payment methods
View your giving history
Edit your contact information
Once you have created an account, just login and complete your future gift in fewer steps, or do any of the functions above.
To make view or make changes to your online giving profile, please follow these steps:
Click 'Log In' at the top right of the giving form.
Choose your account verification option – mobile phone verification, an emailed link, or entering your email and password in the grey boxes.
Once you are in your account there are links at the top to:
Make a one-time gift
View/edit your recurring gift
View your giving history
View/edit your payment methods
View/edit contact information (click on your initials in upper right corner, then View Profile link)
To set-up a bank checking account as a payment method, you need to create or log into your online giving account.
Select Add Payment Method, then select US bank account.
For instant access to add your bank account as a payment method, select your bank and follow instructions to log into your bank and allow the bank account to be connected.
For banks that do not offer the instant access connection, select “Enter bank details manually instead” under the list of banks. Enter the account and routing numbers. Your bank account will then be in a ‘Pending Verification’ status. Stripe, our secure payment processor, will deposit $0.01 into your account within 1-2 days. Review the deposit and look for a code starting with SM. Come back to the giving form and click on payment methods. Click on the bank account you are trying to verify and enter the code when prompted after clicking the “Verify” button. The bank account will now be available for use.
The giving form includes an option to ‘Cover the fees’. The payment processing fees for credit/debit cards are $0.20 per transaction plus 2.6% of the dollar amount. For bank account ACH payments the fees are $0.20 per transaction plus 0.8% of the dollar amount. The fees will be added to your gift if ‘cover the fees’ is Yes. Select No to exclude the processing fees.
